Terms and Conditions

Effective Date: January 1, 2025

Company: MaxServ AI ("Company", "we", "our", or "us")

1. Acceptance of Terms

By accessing or using the MaxServ AI website, platform, or services ("Services"), you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. If you do not agree, please discontinue use immediately.

2. Services Overview

MaxServ AI provides AI-powered software solutions, consulting, and implementation services designed to enhance business performance, automate workflows, and improve customer communication.

Our offerings include, but are not limited to:

AI voice agents and conversational systems
Business process automation tools
AI integrations for customer support and operations
SaaS software subscriptions and consulting services

These Services are implemented and managed by MaxServ AI and utilized by client businesses to make their operations more efficient and scalable. Clients may be billed directly through our website or via separate service agreements, depending on the selected plan or project scope.

3. Eligibility and Accounts

To access certain features or Services, users may be required to create an account. You agree to provide accurate, complete, and current information and to maintain the security of your login credentials.

You are solely responsible for all activity under your account and agree to notify us immediately of any unauthorized use.

4. Use of Services

You agree to use the Services only for lawful business purposes and in accordance with all applicable laws. You may not:

Copy, modify, or resell any software or materials provided by MaxServ AI.
Use the Services to send spam, fraudulent messages, or any unlawful communications.
Attempt to interfere with or gain unauthorized access to any system, data, or account.

We reserve the right to limit, suspend, or terminate access for any misuse or violation of these Terms.

5. Data Collection and Privacy

By using our Services, you consent to the collection and processing of certain personal and business information as outlined in our Privacy Policy.

We may collect data such as your name, business details, usage analytics, and communication preferences to improve functionality, support, and service performance.

MaxServ AI does not sell user data. We may share limited information with trusted service providers strictly for operational purposes such as hosting, analytics, and payment processing.

6. Intellectual Property

All software, source code, designs, models, trademarks, and documentation developed or provided by MaxServ AI are the exclusive property of the Company.

Clients are granted a limited, non-exclusive, non-transferable license to use the Services for internal business purposes during the active subscription term.

7. Payment and Fees

MaxServ AI may charge fees for access to certain software, consulting, or implementation Services. By purchasing Services, you agree to pay all applicable charges as displayed on the website or within your service agreement. Payment may be collected through secure online checkout or invoicing.

All fees are non-refundable unless otherwise stated in a written agreement. Subscription-based Services automatically renew unless canceled prior to the renewal date.

8. Refunds and Cancellations

Refunds are available only in accordance with specific terms outlined in your service contract or subscription plan. Once a project or implementation has commenced, refunds may be limited or unavailable due to the nature of digital and labor-based services.

To request cancellation or discuss refund eligibility, please contact support@maxservai.com.

9. Disclaimers

MaxServ AI provides its Services on an "as is" and "as available" basis. We do not guarantee uninterrupted operation, specific business outcomes, or compatibility with all third-party systems.

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law, MaxServ AI shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Services. Our total aggregate liability shall not exceed the total amount paid by you to MaxServ AI for Services in the six (6) months preceding the claim.

11. Third-Party Services

Our platform may integrate with or utilize third-party applications, APIs, or hosting providers. We are not responsible for the content, reliability, or data handling practices of any third-party service. Your use of such services is governed by their respective terms.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent or harmful behavior.

13. Changes to These Terms

MaxServ AI may update or revise these Terms at any time. The most current version will always be posted on this page with the updated Effective Date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to conflict-of-law principles. Any disputes arising under or relating to these Terms shall be resolved exclusively in the courts located in Washington County, St. George, UT.

15. Contact Information

If you have questions about these Terms or your account, please contact us:

Email: support@maxservai.com
Website: https://www.maxservai.com